πŸ“œ Terms & Conditions – A to Z Mobile Nepal

Welcome to www.atozmobilenp.com. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully before making any purchase or using any of our services.

1. βœ… Use of Website

  • This website is intended for personal, non-commercial use to browse, compare, and purchase mobile phones and related accessories.

  • Users must be 18 years or older, or use the site under parental or guardian supervision.

2. πŸ“¦ Product Information & Availability

  • We make every effort to ensure accurate product specifications, images, prices, and availability on our platform.

  • A to Z Mobile reserves the right to change or update product details, prices, offers, or availability without prior notice.

  • Product colors, specifications, and packaging may slightly vary from images shown due to manufacturer variations.

3. πŸ›’ Order Acceptance & Cancellation

  • All orders placed through the website are subject to acceptance and confirmation by A to Z Mobile.

  • We reserve the right to cancel any order due to:

    • Payment failure

    • Pricing or listing errors

    • Suspected fraudulent activity

  • ❌ Orders once shipped cannot be canceled.

4. πŸ’° Pricing Errors

  • In the event of a price discrepancy or listing error, A to Z Mobile reserves the right to cancel or revise the order.

  • We will notify customers promptly in such cases before processing.

5. πŸ’³ Payment & EMI Terms

  • We support multiple payment methods:

    • Cash on Delivery (COD) (select locations)

    • Digital Wallets – eSewa, Khalti

    • Bank Transfers

    • Easy EMI Plans (subject to eligibility)

  • EMI approval is subject to finance company verification and may vary per brand.

6. 🧾 VAT Bill Issuance

  • Every product purchased from A to Z Mobile comes with a valid VAT bill.

  • The VAT bill ensures your eligibility for:

    • Warranty claims

    • Breakage insurance (on select devices)

    • After-sales service support

  • Please retain your bill for any service or legal claims.

7. πŸ› οΈ Warranty & Service

  • Products sold include the official manufacturer’s warranty, where applicable.

  • Warranty support must be claimed through authorized service centers only.

  • A to Z Mobile is not responsible for damages caused by user negligence or unauthorized repairs.

8. πŸ” Account Responsibility

  • Users are responsible for maintaining the security and confidentiality of their A to Z Mobile login credentials.

  • We are not liable for unauthorized access due to compromised accounts.

9. 🚫 Prohibited Activities

  • Users must not engage in:

    • Fraudulent purchases or payment methods

    • Sharing false information or impersonation

    • Spamming, hacking, or posting harmful/malicious content

    • Violating any applicable laws or third-party rights

10. βš–οΈ Governing Law

  • These Terms & Conditions are governed by the laws of Nepal.

  • All disputes shall be subject to the exclusive jurisdiction of the courts of Nepal.

πŸ“ž Contact Us

For queries related to Terms, Orders, VAT Bill, or Warranty: